Legal

Privacy Policy

Last updated: September 24, 2026

KeenTech Solutions ("KeenTech," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to keentech.tech and all related subdomains.

1. Information We Collect

• Contact details you submit through forms (name, organization, email, project details).
• Payment information processed by our payment provider, Paddle. KeenTech does not store full card numbers.
• Usage data such as pages viewed, referring URLs, device type, and IP address (hashed).
• Communications you send to us via email, chat, or phone.

2. How We Use Information

• To respond to inquiries and deliver services you've requested.
• To process payments, billing, refunds, and subscription management via Paddle.
• To improve our website, services, and customer support.
• To send transactional notifications related to your account or project.
• To comply with legal obligations and prevent fraud or abuse.

3. Payments & Paddle

We use Paddle as our merchant of record. When you make a purchase, Paddle collects and processes your payment information (including billing address, card details, and tax data) under their own privacy policy. KeenTech receives transaction confirmation and limited customer details necessary to fulfill your order.

4. Sharing Your Information

We do not sell personal information. We share it only with:

• Service providers (Paddle for payments, hosting/infrastructure providers, email delivery).
• Authorities when required by law, subpoena, or to protect rights and safety.

5. Cookies

We use essential cookies to operate the site and limited analytics to understand traffic. You can disable cookies in your browser, though some features may not work properly.

6. Data Retention

We retain contact submissions and project records for as long as needed to provide services and meet legal/accounting obligations (typically 7 years for financial records).

7. Your Rights

Depending on your location (GDPR, CCPA, etc.), you may have the right to access, correct, delete, or export your personal data. To make a request, use the contact form or call (308) 280-3368.

8. Security

The site is served over HTTPS. We use reputable infrastructure providers and follow industry best practices, but no system is 100% secure.

9. Children

Our services are not directed to children under 16. We do not knowingly collect their data.

10. Changes

We may update this policy. Material changes will be reflected here with a new "Last updated" date.

11. Contact

KeenTech Solutions — Sidney, Nebraska, USA. Contact form: keentech.tech/#contact. Phone: (308) 280-3368.